mystery shop

Definitions

1. 1

   An instance of mystery shopping

   An instance of mystery shopping; a visit to a business as a mystery shopper.

   • Immediately following the mystery shop, the independent contracter will fill out a static questionnaire that records respective levels of disclosure, customer service and sales effectiveness.
   • Part of our work can be doing a mystery shop. This entails going along to shops, banks, or even the passport office, and pretending to be a customers or a potential customer.
   • The best-scheduled day could start with a mystery shop at a local fast-food restaurant (breakfast paid for and one to go) followed by a service station shop ($5 in gas).
2. 2

   To work as a mystery shopper

   To work as a mystery shopper; to pose as a customer or client in order to evaluate a business.

   • Don't assume that because you have been mystery shopping for a while, or because you have mystery shopped for the same company or client before, that you know what to do.
   • However, if your budget is too tight to afford these services, then you might want to consider enlisting a friend or family member to mystery shop for you.
   • Every imaginable type of business is mystery shopped.

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