handle time

noun

Definitions

  1. The duration of a telephone call from a customer to a business (used as a customer…

    The duration of a telephone call from a customer to a business (used as a customer service cost metric).

    • Telephone staff workload is calculated by multiplying the number of forecast calls for an hour by the handle time for an average call.

The neighborhood

Vish — recursive loop

No curated loop yet for handle time. Loops are being traced one word at a time while the ingestion pipeline matures.

sense glosses and etymology drawn from English Wiktionary · source · CC-BY-SA