handle time
nounDefinitions
The duration of a telephone call from a customer to a business (used as a customer…
The duration of a telephone call from a customer to a business (used as a customer service cost metric).
- Telephone staff workload is calculated by multiplying the number of forecast calls for an hour by the handle time for an average call.
The neighborhood
Vish — recursive loop
No curated loop yet for handle time. Loops are being traced one word at a time while the ingestion pipeline matures.
sense glosses and etymology drawn from English Wiktionary · source · CC-BY-SA